FAQ

FAQ:

WHAT IS THE GLOW?

THE GLOW is 1/3 mile trail filled with over 5,000 hand carved jack o’ lanterns. You will experience everything from artistically detailed single pumpkin carvings to amazing, larger-than-life structures. THE GLOW is a family friendly event also featuring fall food and beverages and live demonstrations with our carvers! Come GLOW with us!

HOW LONG IS THE TRAIL?

The walk itself can take anywhere from 30 to 45 minutes. Jack sells tickets in 30 minute intervals to ensure you can have a leisurely stroll. We will also be serving fall beverages and food so you are more than welcome to stay and hang with Jack.

IS THIS EVENT SCARY?

No, this event is not scary, but captures the feel of fall and the spirit of Halloween.

WHAT KIND OF FOOD AND BEVERAGE WILL YOU BE OFFERING?

Fall beverages and concessions… more details to be announced soon!

ARE THE PUMPKINS REAL?

Many of our pumpkins are real live pumpkins and others are molded from real pumpkins and then hand carved by Jack’s super talented artists both locally and throughout the country to produce this fabulous experience. Real or molded, EVERY SINGLE ONE has been hand carved by Jack’s team.

WHERE DO YOU GET THE PUMPKINS FROM?

We get many of our pumpkins from local farmers throughout the region.

HOW LONG DOES IT TAKE JACK TO CARVE A PUMPKIN?

Some pumpkins take two hours to carve and others take two days.  Believe it or not some of the pumpkins that are created from molds take even longer to create.  They are real sculptures and works of art. Jack has his assistants train all year to be able to produce the jack o’ lanterns you will see before you at THE GLOW.

IS THE GLOW WHEELCHAIR ACCESSIBLE?

We have different terrains at each location, please reach out to us at info@theglowjackolantern.com so we can give you more detail and direct you to the most convenient parking area.

CAN I BRING MY DOG ON TO THE GLOW?

Unfortunately, your furry friends have to stay home. Jack is terrified of dogs!

CHILDREN:

IS THIS EVENT FOR ALL AGES?

Yes, people of all ages enjoy THE GLOW. Children 2 years old and under are FREE.

IS THE GLOW STROLLER FRIENDLY?

Yes, our trails and pre-show are stroller friendly, please do keep in mind there may be a few areas on grass.

PHOTOS:

DOES JACK HAVE ANY TIPS FOR PHOTOGRAPHERS?

Check to see if your camera has a nighttime setting, this will best setting to capture the GLOW of our jack o’ lanterns! Don’t use an overaggressive flash, your pictures will not turn out well. Remember to share your work with us!

CAN I TAKE PICTURES?

Of course! Jack loves when people take pictures of his work. Get ready for plenty of Instagram worthy moments, but please leave your tripods at home! Use the following hashtags for your city: #theglowdc #theglownash #theglowphilly

WEATHER:

WHAT HAPPENS IF IT RAINS?

THE GLOW is rain or shine so Jack and his helpers are always ready for you! If there is severe weather in the forecast as the date of your visit arrives, we will post updates on our Facebook page, send email alerts.

TICKETS:

HOW MUCH ARE TICKETS?

Ticket prices vary depending on location and time. Find a GLOW near you then choose a time that is best for you!

WHY DO I HAVE TO CHOOSE A TIME WHEN I PURCHASE A TICKET?

We only allow a certain number of people to enter the trail at one time so there are limited number of tickets for each time listed.

CAN I BUY TICKETS AT THE DOOR?

No, advanced tickets are required.

CAN I CHANGE MY TIME SLOT?

Unfortunately no, but you can give your ticket(s) to a friend.

ARE THE TICKETS REFUNDABLE?

No, but you can give your ticket(s) to a friend!

HOW EARLY SHOULD I ARRIVE BEFORE THE TICKET TIME I PURCHASED?

Please don’t arrive any sooner than 30 minutes before the time on your ticket. That time is when you’ll be allowed onto the trail so please plan your travels accordingly and leave a little extra time for traffic.

DO I HAVE TO BRING MY TICKET TO THE EVENT?

Yes, all tickets will be scanned upon your arrival. We can scan your ticket via mobile phone or a printed ticket.

THE NAME ON THE TICKET DOESN’T MATCH THE ATTENDEE, IS THAT OK?

Yes, each ticket has a QR code that can only be scanned in once.

GALLERY

THE MAGIC
OF THE GLOW

What will you see at THE GLOW? Take a leisurely stroll through our GLOWING trail where you will see a pumpkin wonderland like no other. There will be intricately carved single jack o’ lanterns, many featuring your favorite celebrities, sports icons or even a few princesses! You will wander through Nature, where you will encounter pumpkin flowers, and nature’s smallest critters in pumpkin form! Go Under the Sea and marvel at the pumpkin sea-life but be on the lookout for our ghostly pirate ship! You won’t need to bundle up before encountering Winter Wonderland but you will feel the chills when you enter Jack Frost Lane.

THE GLOW features an enchanting and unforgettable wonderland of more than 5,000 hand carved, illuminated pumpkins transformed into beautiful landscapes, iconic figures and larger than life jack o’ lantern structures. Stroll down Jack’s Lane with a fall beverage and marvel at the amazing details created by our talented artists! These glowing gourds are the perfect backdrop for a few fall photos too, so grab your camera and GLOW with us!

GET EXCLUSIVE DISCOUNTS
& DEALS FROM JACK!

Text JACK to 24587 now for your discount code

Text JACK to 24587 now for your discount code